Calls to the Samaritans from Port Talbot residents have risen more than 30 per cent since Tata Steel announced job cuts in January.
Samaritans volunteer Derek Simpson said most of the calls relate to worries about debt, mortgages, people losing their homes, redundancy and uncertainty about the future.
“People are having problems sleeping, they are lying awake worrying about debt, how they are going to pay their bills if they lose their jobs, and there are knock-on effects such as relationship worries,” said Mr Simpson. “We do not offer advice, we are a non-judgemental listening service. Everything that is said to us is completely confidential and anonymous.
“We can signpost people to certain organisation and we have been giving people phone numbers for organisations such as Mind, or help with debts.”
Mr Simpson said volunteers are being kept busier, too.
“As a general fact the phone doesn’t stop ringing from the moment we get into the office to the moment we leave, but we are always available to listen. That’s what we’re there for.”
The organisation is also recruiting volunteers. You can register your interest in becoming a volunteer by emailing firstname.lastname@example.org